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What are EC-Zone, EC-Linx, and EC-Batch?
This suite of products offers merchants and corporate suppliers of all sizes the advantages of Web-enabled payments processing for the reliable authorization, capture and settlement of credit card and Purchasing Card Level III transactions.
Solutions range from the wholly self-contained virtual pas terminal, EC-Zone, to EC-Linx, an integrated interface from suppliers' existing Web commerce or order entry systems to a sophisticated payment gateway.
Batch transaction processing is also offered via the EC-Batch solution. These products can work independently or collaboratively to create the best solution delivery for our customers.
What are the key features of 3Delta Systems' solutions?
Key features of 3Delta Systems' solutions include:
- Processing for credit card and Purchasing Card Level III transactions, including Large Ticket Interchange Rate
- Secure processing and data storage with Secure Sockets Layer (SSL) and Triple DES data encryption
- Email confirmation to cardholder of transaction acceptance including Level III detail and shipping tracking data
- Online ad hoc reporting via the EC-Zone solution
- Batch processing via FTP file transfer via the EC-Batch solution Easy integration into existing financial management and accounting solutions with EC-Linx and EC-Batch
- Large ticket processing up to $10 million dollars
Do the solutions each operate in a stand-alone mode?
The solutions are designed to work either independently or collaboratively to create the best solution options for our customers. For example, a customer may use EC-Zone solely for its ad hoc reporting functionality while using EC-Linx to integrate with their existing Web commerce system for payment enablement.
Alternatively, they may also opt to use EC-Linx for real-time authorization and EC-Batch for settlement if they are higher volume and prefer to use their existing back-office systems for order administration.
What are the minimum end-user system requirements?
End-users must have the following in order to operate the solutions:
- Either Netscape Navigator or Internet Explorer, versions 4.x or higher
- 128-bit Secure Sockets Layer (SSL) cipher-strength enabled. Upgrades may be downloaded using the following URL's:
- Internet Explorer: http://www.microsoft.com/down loads/search,asp
- Netscape Navigator: http://www.netscape.com/download
Where is transaction data stored?
Transaction data is encrypted using the Triple DES encryption algorithm and is stored on fault tolerant, fully redundant central servers.
Who supports the product including connectivity?
Connectivity is the customer's responsibility. Access to 3Delta Systems' products is gained through either Internet Explorer 4.x or higher or Netscape Navigator 4.x or higher.
The customer has a range of support services available including an eMailed user guide, downloadable user guide, online tutorial and hosted training. 3Delta Systems provides customer service via email at service@3dsi.com and telephone at 703-995-3820 Monday - Friday 8am EST - 6pm EST.
What are EC-Zone, EC-Linx, and EC-Batch?
What are the key features of 3Delta Systems' solutions?
Do the solutions each operate in a stand-alone mode?
What are the minimum end-user system requirements?
Where is transaction data stored?
Who supports the product including connectivity?
How do customers access the products?
What types of reports are available?
Can data be imported into desktop applications?
How do customers access the products?
Access to the EC-Zone login screen may be gained using the following URL: http://www.ec-zone.com
What types of reports are available?
Multiple standard reports are available. However, extensive customizable reporting capability is available which allows users to select data elements and design reports that suit their particular business needs.
Can data be imported into desktop applications?
Data retrieved using these solutions may be downloaded for use in other desktop applications such as Microsoft Excel.
How is data security handled?
Data security is a function of several interrelated capabilities and requirements.
- Data transmission and storage. Data is securely transmitted using Secure Sockets Layer (128-bit SSL) data encryption and stored using Triple DES encryption on 3Delta's central servers
- Client authentication. Login ID and passwords control user access. User passwords may be changed online.
- Appropriate data access. User permissions may be assigned within the supplier organization to limit access to specific product capabilities/features (e.g. no ability to issue credits). In addition, the ability to view or to access data may be selectively established (Le., a user can only view their own transactions vs. a "view-all" capability that may be assigned to a supervisor.
What happens should a server become unavailable?
The solutions operate using fully redundant systems with load balancing capability, Should a server become unavailable, transactions are rerouted to another server with no service impact to the supplier.
Is software necessary?
There is no need to load application software because the product suite is Web-based.
How do 3Delta System charges appear on the Global Payments' merchant statement? (Pertains to Global Direct Merchants only)
The one-time set-up fee appears on the merchant statement as: Internet Gateway Set-Up Fee.
The monthly charge appears as: Monthly Internet Gateway Fee. The transaction fee is added to the discount per item fee and produces a combined total.